Accessibility

Our commitment

We design and review the site using the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as our reference. It’s ongoing work: when we find a problem, we fix it.

What we did

• AA color contrast for text and buttons.
• Full keyboard navigation, with visible focus and a skip-to-content link.
• Alternative text on images and labels on every form field.
• Each page’s language (Spanish or English) marked for screen readers.
• Respect for the system’s reduced-motion setting.
• Data tables that scroll on their own on small screens.
• Automated axe checks on key pages before publishing.

Known limitations

• Many guides are only in Spanish; we’re adding English versions.
• Some links go to official external sites (for example, the State of Florida or the IRS) whose accessibility we don’t control.
• The concierge chat isn’t connected yet; meanwhile you can email or call us.
• Automated checks don’t catch every problem: if something doesn’t work for you, let us know.

How to tell us about a problem

Email hola@valaku.com with the page you were on and what happened. We reply in English or Spanish.